LEGAL

PRIVACY POLICY

Effective Date: October 9, 2026

This Privacy Policy describes how Hawk Digital Systems ("Company," "we," "us," or "our") collects, uses, shares, and protects information obtained through our website and marketing platforms. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information Provided Voluntarily

We may collect personal information that you voluntarily submit when completing forms on our website or otherwise interacting with our services. This may include:

  • Name
  • Phone number
  • Business information
  • Any message submitted through our website

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Interaction behavior
  • General usage data

This information may be collected through cookies, pixels, analytics tools, and other tracking technologies.

1.3 Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics code, call tracking, and similar tracking technologies to enhance user experience, improve performance, and support marketing operations. Users may disable cookies through browser settings; however, doing so may impact website functionality.

Tracking tools and platforms that may be utilized include, but are not limited to:

  • Google Analytics
  • Google Tag Manager
  • Meta/Facebook Pixel
  • Call Tracking Services
  • Hotjar/Microsoft Clarity (behavioral analytics)
  • GoHighLevel (CRM, SMS, email automation, and booking platform)
  • Cloudflare (hosting, content delivery, and security)

2. How We Use Information

We may use collected information for purposes including:

  • Responding to inquiries and fulfilling requested services
  • Providing marketing and communication related to our offerings
  • Improving website performance, features, and user experience
  • Conducting analytics, optimization, and business development
  • Sending marketing communications via email, SMS, or other channels
  • Ensuring compliance, security, and fraud prevention

We do not sell personal information to third parties.

3. Information Sharing

We may share information with service providers, software platforms, or partners who assist with business operations, including hosting, analytics, billing, automation, communication systems, and marketing tools. These parties are permitted access solely for operational purposes and are obligated to maintain confidentiality.

We may disclose personal information if required to comply with legal obligations or to protect the rights, safety, and security of our business, website, or users.

SMS and mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The categories above that may share information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is fully secure. Users transmit data at their own risk.

5. Data Retention

Information collected may be retained as long as reasonably necessary for business operations, legal compliance, or service fulfillment.

6. User Rights

Users may request access to, correction of, or deletion of personal data, subject to verification requirements and applicable law.

Requests may be submitted by phone at 719-249-5701 or through our contact page.

7. Marketing Communications

Users who opt in through our website may receive marketing or promotional communications. Text messages are only sent to people who check a consent box on our form or text us first. Users may unsubscribe or request cessation of communications at any time by replying STOP to any SMS message, by phone at 719-249-5701, or through our contact page.

8. External Links

Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of third-party sites. Users should review third-party policies independently.

9. Children's Privacy

Our services and website are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. If information is received from a minor without consent, it will be deleted upon discovery.

10. Changes to This Privacy Policy

We may revise this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. Continued site use constitutes acceptance of revisions.

11. Contact

For questions regarding this Privacy Policy or data requests, users may contact Hawk Digital Systems by phone at 719-249-5701 or through our contact page.

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